The CareVoice, with the mission to voice out for better healthcare resource, announced to have raised over $2 million in early growth capital in January. The funding round has been co-led by two China- and US-based VCs, Haitao Capital and SOSV, and involved local Chinese and Southeast Asian healthcare investors. The investment will be used to fuel its insurance business lines, accelerate technology development, consolidate its leadership in China’s major cities and expand to Southeast Asia.
今年1月，健康保险科技初创公司康语宣布完成200万美元融资，该轮投资由SOSV风投基金和海涛集团领投，并由多家中国以及东南亚医疗投资机构跟投。此次资金将用于扩张医疗保险的业务，加速技术开发，巩固康语在中国医疗保险科技行业的地位并向东南亚拓展业务。
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Foundation: Information Asymmetry Between Doctor & Patient in China
创立基础：中国医患信息不对称
China’s health-care sector spending is projected to grow from $357 billion in 2011 to $1 trillion in 2020, according to McKinsey’s article. However, the transparency of medical information remains to be strengthened. The information asymmetry between doctors and patients in China has caused the lack of trust. It is difficult for medical providers to provide information effectively and completely to patients. Many patients will not adopt further treatment according to the doctor's recommendation. While working at Sanofi for more than 10 years, SebastienGaudin found that China’s healthcare market needs to build trust, and founded The CareVoice.
近年来，中国的医疗服务行业发展迅速，预计从2011年的3570亿美元增长到2020年的1万亿美元。然而医疗信息的透明性却仍有待加强，我国医患之间的信息不对称造成了信任缺失。医疗机构很难直接、有效和完整地向患者提供信息；很多患者也并不会完全按照医生的推荐去接受进一步的治疗。医疗服务机构缺少有效的办法来跟踪患者的反馈，建立信任和声誉。基于此，来自法国，曾在赛诺菲工作10年以上的的高赛先生在上海创立了康语。
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Founder & CEO, The CareVoice, Sebastien Gaudin
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The Public Remark APP of Medical Providers
医疗机构的“大众点评”
The CareVoice is a kind of public remark APP, acting as a platform for users to search or share information of medical providers. The algorithm can provide the best options for the users, which leads to personalized, scientific searching result. It can be said that The CareVoice is a neutral third party platform, helping patients get better advice while helping medical providers better understanding patients' medical experience, improving medical service and enhancing customer satisfaction.
康语是一款医疗互动点评类社区App，用户可以搜索或发布医院、医生和诊疗信息。康语可以通过一定的算法为顾客提供最佳的选项，将患者导向个性化的、科学的搜索结果。从模式来看，康语相当于一个中立的第三方平台，除了帮助C端的患者得到更好决策外，还可以帮助B端的医疗服务提供方更好地了解患者就医体验，提升医疗服务水平，加强客户满意度。
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Provide Insurance Companies with Value-added Services
为保险公司提供增值服务
The target users are middle and upper level group. This segment has strong willingness to consult and willing to share. It is also a growing population and has a strong ability to pay. The CareVoice helps insurance companies to reach more precise users and retain customers, help users to find proper medical service providers. With the crowds gathered before, it is convenient for The CareVoice to cooperate with insurance companies. At present, The CareVoice offers rating / advice platform combining SaaS service solutions for insurance companies, including: hospital navigation, online appointment, claim digitalization, AI diagnosis， online community and health coupon, etc..
康语将目标用户锁定在中高层人群，这个群体有较强的咨询意愿并愿意分享，这也是一个不断增长的人群，并且付费能力较强。康语可以帮助保险公司更有效地触及更多中上阶层用户，即精准用户；帮助用户找到适合自己的医疗服务提供商，减低不必要的保险福利使用；生成有价值的数据，提高客户留存率，为保险公司节省成本。凭借此前聚集的人群，康语拥有了和保险公司合作的筹码。目前，康语的做法是为保险公司和雇主提供与其评级/建议平台相结合的SaaS会员服务解决方案，这套SaaS可提供的服务包括：保单医院查询、在线预约、线上理赔、AI虚拟问诊、社区互动、健康福利领取等等。
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It’s our great honor to have Sebastien Gaudin as our speaker. We warmly welcome you to attend the 2nd Health Insurance Innovation Congress China 2018 (June 28-29th I Shanghai, China), discussing more about digitalized mid-end and high-end medical insurance innovations.
我们很荣幸邀请到高赛先生作为本次大会的演讲嘉宾，欢迎各位来到2018年第二届中国健康保险业创新国际峰会（6月28-29日I 上海）的现场，共同探讨更多关于中高端数字化医疗保险的内容。
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