Dear Colleagues,

A rising number of organizations use analytics to gain a competitive advantage and innovate. A sparking factor of this move is more effective use of analytics to improve customer engagement. Building on customers’ feedback and wider data, organizations are able to increase the customers’ satisfaction, which in turn become more willing to provide feedback, and thus triggering the same chain of effects.

To get there, successful organizations put at work several factors, including the use of a wide range of data sources, well-developed core analytics capabilities, and integration of AI.
While how to calculate customer engagement? And how customer engagement impacts customer loyalty?
为了实现这一目标,成功的组织需要考虑几个因素,包括使用广泛的数据源、开发良好的核心分析功能和集成AI。那么客户参与度要如何计算? 顾客参与又是如何影响顾客忠诚度的呢?

As a result, Insurance Analytics & AI Innovation Asia Pacific 2019(June 26-27th, HK 2019)will discuss Advanced Analytics to Improve Customer Engagement. Mr. Aleem Lakhani, Executive Vice President, Specialty Risk of AmTrust Financial will deliver a keynote speech under the session “Insurance Analytics and AI Enable Precision Marketing and Customer Management”. Grasp your opportunity to join in Insurance Analytics & AI Innovation Asia Pacific 2019(June 26-27th, HK 2019)and learn innovative strategy.
亚太保险大数据分析与人工智能创新国际峰会(6月26-27日 | 香港)将对高级分析提升客户互动相关内容展开深入探讨。安姆塔斯特金融特殊风险执行副总裁阿利姆·拉卡尼先生,将在“大数据分析与人工智能赋能保险精准营销与客户管理“主题下进行深入分享。赶紧加入亚太保险大数据分析与人工智能创新国际峰会(6月26-27日 | 香港),听听高净值人群医疗保险创新策略。

Related hot topics will include but not limited to: 相关热点话题包括但不限于:
♦ Advanced Analytics to Improve Customer Engagement
♦ Single View of Customer with Big Data
♦ Data and Analytics in Insurance Marketing

Part of Recently Confirmed Speakers:部分最近已确认演讲嘉宾
♦ Mr. Tony Chan, Associate Director, Policy and Development, Insurance Authority, HK
♦ Mr. Jac J. Amerell, Vice President and Enterprise Controller, Blue Cross Blue Shield of Michigan
♦ Ms. Tan Bin Ru, Chief Executive Officer, OneConnect Financial Technology, Ping An Group
♦ Mr. Dipak Sahoo, Regional Head of IT, Generali Asia
♦ Mr. Aleem Lakhani, Executive Vice President, Specialty Risk, AmTrust Financial
♦ Mr. Georgio Mosis, Head of Innovative Technologies, AIA Group
♦ Dr. Yuhui Yao, Group Vice President, Head of Customer Analytics and Behavioral Insights, FWD Group
♦ Ms. Laura Cao, Vice President and Chief Analytics Officer, Asia, Manulife (Panelist)
♦ Mr. Ritesh Sarda, Chief Information Officer, Sunlife Financial Hong Kong
♦ Mr. Ashok Krishnan, Chief Data Officer and Head of Customer Experience, AXA HK
♦ Mr. Bilal Parviz, Vice President of Product Development, Arch Mortgage Insurance
♦ Dr. Patrick Chin, Head of Digital, Asia, Sompo Holdings Asia
Patrick Chin, 亚洲数字化主管,日本财产保险公司
♦ Ms. Alessandra Chiuderi, Group Head of Analytics Solutions Centre, Assicurazioni Generali S.p.A.
♦ Mr. Franklin So, Head of Data & Analytics CoE, Asia, Sun Life Financial
Franklin So, 亚洲数据与分析中心主管,永明金融集团
♦ Mr. Manish Kumar Sachdeva, Head Digital Solutions, Max Life Insurance
♦ Mr. Ankit Tandon, Head Distribution Digitization, Max Life Insurance

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IIC Upcoming Event IIC近期会议
3rd Health Insurance Innovation Congress & Awards China 2019, April 24-25th , Shanghai, China 
2019年第三届中国健康保险业创新国际峰会暨颁奖典礼, 4月24-25日,中国上海

Insurance Analytics & AI Innovation Asia Pacific 2019 ,June 26-27, HK
3rd InsurTech Innovation Congress China 2019, September, Shanghai, China
2nd Health Insurance Innovation Congress Asia Pacific, November, HK
2019 第二届亚太健康保险业创新国际峰会,11月 | 香港

Best Regards,

Cathy | Organizing Committee of IIC Series | Official LinkedIn: InsurInnovator Connect
Tel: +86 21 5830 0710-8095 | Mob: +86 138 1633 7270 |Email: