The application of cloud computing, big data and AI makes insurance product customization and dynamic pricing to be a mainstream and technology is the main impetus of insurance industry transformation. How to deepen technology innovation and provide better service for customers? Some advance insurance companies are trying to implement customers-centric strategy and create “insurance + service + technology” mode to delivery smart insurance value proposition.
随着云计算、大数据和人工智能三大核心技术不断运用到保险各个环节，保险产品定制化、定价动态化成为趋势，科技正成为保险业转型发展的重要推动力。当科技对保险的赋能不断深入，保险公司如何能够不断深化科技创新，为客户提供更细致和全面的服务？部分保险公司开始以客户为中心，打造“保险+服务+科技”模式，传递智慧保险的价值主张。
Customers as the Center- Digital and Seamless Experience in Insurance session will be discussed at the 3rd InsurTech Innovation Congress China 2019 (September 24-25, Beijing, China). China and global insurance industry distinguished representatives will be invited to explore how to move to customer centricity in insurance, digitalization in the customers’ entire insurance journey and innovation in insurance policy management.
2019第三届中国保险科技创新国际峰会（9月24-25日，中国北京）设置“以客户为中心-保险业数字化与无缝化体验”板块，邀请国内外保险行业代表，探讨以客户为中心的保险，客户保险全旅程数字化以及保单管理创新。
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