From AI Experimentation to Scalable Business Value

IIC x Celent Workshop

As part of InsurInnovator Connect Asia 2026, this workshop brought together insurance and technology leaders to examine how insurers can scale AI adoption and translate experimentation into measurable business value.

Co-hosted with Celent, the workshop featured two panel discussions. “From AI Pilots to Business Value: Scaling What Actually Works” explored successful AI use cases, ROI measurement, operating models, and lessons from production deployments, featuring Todd McGregor, Ian JianLiang Low, Rosaline Chow Koo, and Firas Ben Hassan.

“Buying AI in Insurance: How to Select the Right Partners and Avoid Costly Mistakes” examined AI vendor evaluation, build-versus-buy decisions, and legacy system integration, featuring Todd McGregor, Julien Condamines, and Sheng Jie (SJ) Tan.

Together, the discussions highlighted the importance of aligning AI investment with business priorities and practical implementation strategies.

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