Welcome Message

Dear Colleagues,

It is my greatest pleasure, on behalf of the Organizing Committee to welcome you to attend the 3rd China Retail Banking Innovation Summit 2020, to be held on July 7-8th, in Shanghai, China.

According to industry authorities' reports, technology is enabling consumer trust to be realized, and digital channels have become the preferred way for customers to purchase financial services products. It is estimated that by 2020, the overall scale of China's retail banks will reach 3.2 trillion yuan, becoming the world's second largest retail banking market after the United States. Relying on the innovative application of financial technology, agile transformation of organizational structure and rapid iteration of technology development, etc., retail banking will timely discovering and responding to customer needs, providing customers with the best experience service solutions, which will promote retail banking players continuously improve their service and innovation capabilities. A sustainable growth has become the trend and direction of retail banking in the future.

Meanwhile, similar to the rest of the world, the Chinese banking industry is facing the challenge of balancing business growth and controlling risks under changing market conditions and an increasingly competitive environment. At the same time, the COVID-19 that broke out in early 2020 caused the banking industry to encounter a rare haze together with other industries. How to achieve business breakthrough through "zero-touch" online finance has become a top priority. How can banks seize opportunities at the starting point of the new decade, strengthen cost management and promote digital transformation while meeting regulatory requirements will be the main challenges faced by many industry players at present and in the future.

Based on the tremendous success of previous events, the 3rd China Retail Banking Innovation International Summit will take advantage of the trend and continue to create an excellent communication platform for industry partners. After in-depth market research in the early stage, the organizing committee carefully selected more than 30 topics that are most concerned by the market, in order to focus on the pain points of the industry. This conference will focus on the latest market dynamics and development trends of domestic and foreign retail banks, digital transformation cases, customer-centric product and service innovation, and the latest practices of fintech in risk control, marketing, and operations to help industry decision makers Gain insight into future trends and drive innovation across the retail banking industry.

Gold Dear Award Ceremony - Banks and Financial Technology Success Cases and Solutions Selection set awards in two categories: banking category and fintech category. The award is designed to encourage banks and finance-related products, technologies and solutions with innovation potentiality, while promoting a construction of banks and financial innovation ecosystem and the healthy and sustainable development of banks and related industries. The Awards will be judged by a panel of professionals from industry associations, alliances, medias and consulting firms, After the judging and voting, the winners will be produced, released and recommended to the industry and society through the event platform and media.

I am looking forward to meeting you in Shanghai!

Best regards,

Organizing Committee of the 3rd China Retail Banking Innovation Summit 2020