OCTOBER 25, 2023
The 4th Health Insurance Innovation Congress Asia Pacific 2023 brings together health insurance leaders, solution providers, and experts from across the region to share cutting-edge strategies and practices that are driving growth and competition. The conference will showcase the latest trends and innovations in the industry, including ecosystem design,digital health solutions,preventative healthcare, telemedicine, differentiate to compete,cost-containment strategies, and other technology-enabled solutions.
08:00
08:50
Registration & Morning Tea
Opening & Chairman’s Welcome Address
Session 1: The Digital and Data Revolution
09:00
The Future of Health Insurance in Asia Pacific: From Products to Services
09:30
Panel Discussion:
The Role of Health Insurers in Shaping the Future of Digital Health in Asia Pacific
- The impact of digital transformation on health insurance
- Digital health ecosystems: unlocking the power of connected health insurance
- Consumer perspectives and experiences
- Public healthcare systems through collaboration
- How regulators are engaging with industry?
- Opportunity to remain competitive in an evolving landscape
- The role of technological advancements in reshaping healthcare
10:10
Unlocking the Power of Connected Health Insurance
10:40
Networking Coffee Break
11:10
Telehealth: A Foundational Block of the Health Insurance Transformation
11:40
Panel Discussion: Repackaging Health Insurance for the Digital-First World
- Digitizing health insurance: Pros and cons
- How can digital transformation impact the value chain of health insurance?
- What opportunities exist for personalized healthcare services and insurance products through digital channels?
- How can AI and big data,blockchain be used to optimize health insurance operations?
- How can insurance companies improve customer satisfaction in the digital age?
- How can digital health insurance operations maintain security and privacy?
12:20
Networking Luncheon
Session 2: Innovations in Digital Health and Customer Engagement
14:00
Panel Discussion:
How to be a Customer-Centric Digital Insurer?
- How can insurers be truly customer-centric, rather than simply customer facing?
- Customer-centric business models:Changing all aspects of the business at once or focusing on end-to-end transformation of one specific product, service or product line at a time?
- Case studies of improving the end-to-end customer journey
- How to drive customer engagement with well-being digital solution and impacting outcomes
14:40
Opportunities for Insurers to Support Patient Health and Wellbeing Needs
15:10
Rise of Chronic Diseases & Mental Illnesses and Protection Opportunities
15:40
Networking Coffee Break
Session 3: Emerging Technologies in Digital Health Insurance
16:10
The Potential of Chatbots in Health Insurance
16:40
The Role of Data and AI in Reshaping Healthcare
17:10
Digital Technologies – Shaping the Future of Global Health
17:40
The End of Day 1 Conference & Chairman’s Closing Remarks
OCTOBER 26, 2023
The 4th Health Insurance Innovation Congress Asia Pacific 2023 brings together health insurance leaders, solution providers, and experts from across the region to share cutting-edge strategies and practices that are driving growth and competition. The conference will showcase the latest trends and innovations in the industry, including ecosystem design,digital health solutions,preventative healthcare, telemedicine, differentiate to compete,cost-containment strategies, and other technology-enabled solutions.
08:00
08:50
Registration & Morning Tea
Opening & Chairman’s Welcome Address
Session 4: Data-Driven, Digitally-Enabled Business Models and Partnerships
09:00
Designing a Digital Health Insurance Ecosystem
09:30
Innovative Approaches to Controlling Healthcare Costs
10:00
Panel Discussion:
Innovative Cost-Containment Strategies in Healthcare and Health Insurance
- What innovative payment models can improve patient outcomes and lower costs?
- How can health insurers collaborate collaborate to manage costs and distribute coverage?
- How can innovation help to reduce healthcare costs while improving quality of care?
- What sources of waste can be identified and eliminated in healthcare and health insurance?
- How can telemedicine and AI reduce healthcare costs?
- Successful examples of leveraging big data to identify cost-saving opportunities in healthcare?
10:40
Networking Coffee Break
11:10
The Future of Insurance Distribution: New Models for a Digital Customer
11:30
Embedded Health: Creating Shared Value in Digital Health Ecosystems
12:00
Automated Medical Underwriting/Pricing
12:30
Networking Luncheon
Session 5: Fraud Prevention and Claims Management in the Digital Age
14:00
Panel Discussion:
Leveraging Data and Digital Technologies to Combat Claims and Fraud in Health Insurance
- How data and digital tech improve claims processing and reduce fraud in health insurance?
- Successful examples of digital partnerships in fraud detection and prevention in health insurance
- How can healthcare providers and insurers collaborate to prevent fraud and improve claims using data-driven strategies?
- What are the biggest challenges for detecting and preventing fraud in health insurance, and how can they be addressed?
- How can data be used ethically while combating fraud and improving claims processing?
- What emerging trends and technologies will drive innovation in claims processing and fraud detection?
14:40
Navigating Health Insurance Claims: Cashless and Reimbursement
15:10
Preventing Fraud in Hospital Reimbursement Systems
15:40
Networking Coffee Break
16:10
Health Insurance Fraud Detection Using Blockchain
Session 6: Cyber Security, Data Protection snd Privacy
16:40
Healthcare Big Data, Partnerships & Data Sharing
17:10
Panel Discussion:
Ensuring Cyber Security and Data Protection in the Era of Digital Health
- Current state of cyber threats and data breaches in the healthcare industry
- Anticipating a cross-sector data sharing regulation: How can insurers prepare?
- The role of regulations and policies in data privacy and security
- Balancing privacy and personalization in health insurance: Where do the boundaries lie?
- Challenges and opportunities of securing sensitive health data in the digital age
- Privacy preserving computation on health care data
- Blockchain-assisted cyber security in medical things using AI
- Cyber insurance for the healthcare industry
17:50
The End of the 2-Day Conference & Chairman’s Closing Remarks
18:10
Closing remark and close of conference
Closing Remark and close of conference
SEPTEMBER 15, 2023
Held in parallel with SMART SUPPLY CHAIN and Logistics Innovation Strategic
Conference, SSCL ASIA 2023 is the must-attend Technical Conference that is exclusively
dedicated to discussing advanced technologies for the whole Nuclear industry.
DAY TWO 15 SEPTEMBER 2023 SUB-FORUM2 RETAIL SUPPLY CHAIN & LOGISTCS
Retail Supply Chains|Digitization in Retail Logistics|Cross-border E-Commerce|Retail Logistics Upgrade|Warehouse Automation|Packaging|Delivery and Postal Services|Connected Logistics Ecosystem
08:00
08:50
Registration & Morning Tea
Welcome & Chairperson’s Opening Address
Session ONE: Retail Supply Chain Innovation
09:00
Digitization in retail logistics: Navigating challenges and embracing opportunities
- The emergence of smart and connected supply chains
- New consumer trend in Asia
- The rise of direct to consumer
- Technology Investments
VP Global Supply Chain Management
09:30
Enabling efficiency & growth of cross-border e-commerce operations
- Challenges and latest trends of cross border e-commerce business in Asia
- Customer experience and inventory consolidation
- Cross border e-commerce business in Asia duties and taxes, free trade agreements
- Evaluating cross-border ecommerce logistics costs
- Full service fulfillment partner
Supply Chain Management,e-commerce
10:00
PANEL DISCUSSION:
The future of retail supply chains
- Sustainability, agility and resiliency: Integrating AI, ML, advanced analytics and visualisation to arrive prepared
- Accelerating digital transformation: Visibility for retail SCM
- Balancing costs, improve customer experience through effective retail SCM
- The importance of demand planning, visibility, data lakes
- How to approach customer intelligence to drive growth?
E-commerce1|Retail1|Auto1|3PL1
Open for Sponsor
10:40
Networking Coffee Break
11:10
Continued challenges and solutions for the cold chain logistics
3PL
11:40
PANEL DISCUSSION: Enhancing retail logistics and supply chain efficiency through technology upgrade
- Digital Technologies and Solutions:AI&ML,data analysis,digital twins,IoT,real-time transportation visibility
- Intelligent warehousing, distribution, and inventory management
- Case Studies:Technology upgrades in the retail industry that have led to significant improvements in logistics and supply chain efficiency
- Opportunities and challenges of implementing technology upgrades in the retail industry
E-commerce1|Retail1|Auto1|3PL1
Open for Sponsor
12:20
Networking Luncheon
Session TWO: Warehouse Automation& Delivery
14:00
Warehouse innovation:Realize the logistics potential
Supply Chain Management,Retail industry
14:30
Using automation to define the future of supply chain
Supply Chain ,E-commerce company
15:00
Successful implementation of smart warehousing in e-commerce logistics
Logistics & Warehouse
15:30
Networking Coffee Break
16:00
PANEL DISCUSSION:
The future of delivery and postal services through digital transformation
- Improving customer experience: A logistics & retail perspective
- Optimizing last-mile delivery through digital technologies
- Enhancing supply chain visibility and resilience through automation and data analytics
- New business models and cost optimization through technology
- How to enable a connected logistics ecosystem through collaboration & data?
Retail Company1|E-commerce company1|3PL1|Logistics &Warehouse1
Open for Sponsor
16:40
Packaging in fresh produce supply chains in Southeast Asia
Open for Sponsor
17:10
Enable a connected logistics ecosystem through collaboration & data
Open for Sponsor
17:40
Closing Remark and close of conference
Closing Remark and close of conference
SEPTEMBER 15, 2023
Held in parallel with SMART SUPPLY CHAIN and Logistics Innovation Strategic
Conference, SSCL ASIA 2023 is the must-attend Technical Conference that is exclusively
dedicated to discussing advanced technologies for the whole Nuclear industry.
DAY TWO 15 SEPTEMBER 2023 SUB-FORUM2 RETAIL SUPPLY CHAIN & LOGISTCS
Retail Supply Chains|Digitization in Retail Logistics|Cross-border E-Commerce|Retail Logistics Upgrade|Warehouse Automation|Packaging|Delivery and Postal Services|Connected Logistics Ecosystem
08:00
08:50
Registration & Morning Tea
Welcome & Chairperson’s Opening Address
Session ONE: Retail Supply Chain Innovation
09:00
Digitization in retail logistics: Navigating challenges and embracing opportunities
- The emergence of smart and connected supply chains
- New consumer trend in Asia
- The rise of direct to consumer
- Technology Investments
VP Global Supply Chain Management
09:30
Enabling efficiency & growth of cross-border e-commerce operations
- Challenges and latest trends of cross border e-commerce business in Asia
- Customer experience and inventory consolidation
- Cross border e-commerce business in Asia duties and taxes, free trade agreements
- Evaluating cross-border ecommerce logistics costs
- Full service fulfillment partner
Supply Chain Management,e-commerce
10:00
PANEL DISCUSSION:
The future of retail supply chains
- Sustainability, agility and resiliency: Integrating AI, ML, advanced analytics and visualisation to arrive prepared
- Accelerating digital transformation: Visibility for retail SCM
- Balancing costs, improve customer experience through effective retail SCM
- The importance of demand planning, visibility, data lakes
- How to approach customer intelligence to drive growth?
E-commerce1|Retail1|Auto1|3PL1
Open for Sponsor
10:40
Networking Coffee Break
11:10
Continued challenges and solutions for the cold chain logistics
3PL
11:40
PANEL DISCUSSION: Enhancing retail logistics and supply chain efficiency through technology upgrade
- Digital Technologies and Solutions:AI&ML,data analysis,digital twins,IoT,real-time transportation visibility
- Intelligent warehousing, distribution, and inventory management
- Case Studies:Technology upgrades in the retail industry that have led to significant improvements in logistics and supply chain efficiency
- Opportunities and challenges of implementing technology upgrades in the retail industry
E-commerce1|Retail1|Auto1|3PL1
Open for Sponsor
12:20
Networking Luncheon
Session TWO: Warehouse Automation& Delivery
14:00
Warehouse innovation:Realize the logistics potential
Supply Chain Management,Retail industry
14:30
Using automation to define the future of supply chain
Supply Chain ,E-commerce company
15:00
Successful implementation of smart warehousing in e-commerce logistics
Logistics & Warehouse
15:30
Networking Coffee Break
16:00
PANEL DISCUSSION:
The future of delivery and postal services through digital transformation
- Improving customer experience: A logistics & retail perspective
- Optimizing last-mile delivery through digital technologies
- Enhancing supply chain visibility and resilience through automation and data analytics
- New business models and cost optimization through technology
- How to enable a connected logistics ecosystem through collaboration & data?
Retail Company1|E-commerce company1|3PL1|Logistics &Warehouse1
Open for Sponsor
16:40
Packaging in fresh produce supply chains in Southeast Asia
Open for Sponsor
17:10
Enable a connected logistics ecosystem through collaboration & data
Open for Sponsor
17:40
Closing Remark and close of conference
Closing Remark and close of conference
SEPTEMBER 21, 2023
Held in parallel with 4th Health Insurance Innovation Congress Asia Pacific 2023 Strategic
Conference, HIIC APAC 2023 is the must-attend Technical Conference that is exclusively
dedicated to discussing advanced technologies for the whole Insurance industry.
08:00
08:50
Registration and morning tea
Opening and chairman’s welcome address
Session 5: Digital Optimization & Efficiency
09:00
Business value creation: Accelerate insurance innovation and digitalization
09:30
Digital workers with operational resilience
10:00
AI & Data analytics speed up the transformation for insurance ecosystems
10:30
Networking Coffee Break
11:00
PANEL DISCUSSION:
How can digital transformation enable insurers to better leverage insurtechs to improve operational efficiency, lower costs, and increase customer satisfaction?
Session 6: Digital Revolution Across the Insurance Value Chain
11:40
Future Underwriting: Driven by Data,AI and modern tech
12:10
Exploration of risk control in claims settlement for new energy vehicles
12:40
Networking Luncheon
14:00
Building aprecision digital marketing ecological closed-loop system
14:30
PANEL DISCUSSION: How will Insurtech reshape the insurance value chain？
15:10
Insurance marketing ecosystem cooperation and scene marketing
15:40
Networking Coffee Break
16:00
AI in the fight against insurance fraud
Session 7: Cybersecurity & Data Privacy
16:40
Consumer protection in the digital age of insurance industry
17:10
Privacy and security: Digital risk reduction and cyber security vulnerability
17:40
Eliminate security concerns: Cloud solutions for all insurance services
18:10
Closing remark and close of conference
Closing Remark and close of conference
SEPTEMBER 15, 2023
Held in parallel with SMART SUPPLY CHAIN and Logistics Innovation Strategic
Conference, SSCL ASIA 2023 is the must-attend Technical Conference that is exclusively
dedicated to discussing advanced technologies for the whole Nuclear industry.
DAY TWO 15 SEPTEMBER 2023 SUB-FORUM2 RETAIL SUPPLY CHAIN & LOGISTCS
Retail Supply Chains|Digitization in Retail Logistics|Cross-border E-Commerce|Retail Logistics Upgrade|Warehouse Automation|Packaging|Delivery and Postal Services|Connected Logistics Ecosystem
08:00
08:50
Registration & Morning Tea
Welcome & Chairperson’s Opening Address
Session ONE: Retail Supply Chain Innovation
09:00
Digitization in retail logistics: Navigating challenges and embracing opportunities
- The emergence of smart and connected supply chains
- New consumer trend in Asia
- The rise of direct to consumer
- Technology Investments
VP Global Supply Chain Management
09:30
Enabling efficiency & growth of cross-border e-commerce operations
- Challenges and latest trends of cross border e-commerce business in Asia
- Customer experience and inventory consolidation
- Cross border e-commerce business in Asia duties and taxes, free trade agreements
- Evaluating cross-border ecommerce logistics costs
- Full service fulfillment partner
Supply Chain Management,e-commerce
10:00
PANEL DISCUSSION:
The future of retail supply chains
- Sustainability, agility and resiliency: Integrating AI, ML, advanced analytics and visualisation to arrive prepared
- Accelerating digital transformation: Visibility for retail SCM
- Balancing costs, improve customer experience through effective retail SCM
- The importance of demand planning, visibility, data lakes
- How to approach customer intelligence to drive growth?
E-commerce1|Retail1|Auto1|3PL1
Open for Sponsor
10:40
Networking Coffee Break
11:10
Continued challenges and solutions for the cold chain logistics
3PL
11:40
PANEL DISCUSSION: Enhancing retail logistics and supply chain efficiency through technology upgrade
- Digital Technologies and Solutions:AI&ML,data analysis,digital twins,IoT,real-time transportation visibility
- Intelligent warehousing, distribution, and inventory management
- Case Studies:Technology upgrades in the retail industry that have led to significant improvements in logistics and supply chain efficiency
- Opportunities and challenges of implementing technology upgrades in the retail industry
E-commerce1|Retail1|Auto1|3PL1
Open for Sponsor
12:20
Networking Luncheon
Session TWO: Warehouse Automation& Delivery
14:00
Warehouse innovation:Realize the logistics potential
Supply Chain Management,Retail industry
14:30
Using automation to define the future of supply chain
Supply Chain ,E-commerce company
15:00
Successful implementation of smart warehousing in e-commerce logistics
Logistics & Warehouse
15:30
Networking Coffee Break
16:00
PANEL DISCUSSION:
The future of delivery and postal services through digital transformation
- Improving customer experience: A logistics & retail perspective
- Optimizing last-mile delivery through digital technologies
- Enhancing supply chain visibility and resilience through automation and data analytics
- New business models and cost optimization through technology
- How to enable a connected logistics ecosystem through collaboration & data?
Retail Company1|E-commerce company1|3PL1|Logistics &Warehouse1
Open for Sponsor
16:40
Packaging in fresh produce supply chains in Southeast Asia
Open for Sponsor
17:10
Enable a connected logistics ecosystem through collaboration & data
Open for Sponsor
17:40
Closing Remark and close of conference
Closing Remark and close of conference
SEPTEMBER 15, 2023
Held in parallel with SMART SUPPLY CHAIN and Logistics Innovation Strategic
Conference, SSCL ASIA 2023 is the must-attend Technical Conference that is exclusively
dedicated to discussing advanced technologies for the whole Nuclear industry.
DAY TWO 15 SEPTEMBER 2023 SUB-FORUM2 RETAIL SUPPLY CHAIN & LOGISTCS
Retail Supply Chains|Digitization in Retail Logistics|Cross-border E-Commerce|Retail Logistics Upgrade|Warehouse Automation|Packaging|Delivery and Postal Services|Connected Logistics Ecosystem
08:00
08:50
Registration & Morning Tea
Welcome & Chairperson’s Opening Address
Session ONE: Retail Supply Chain Innovation
09:00
Digitization in retail logistics: Navigating challenges and embracing opportunities
- The emergence of smart and connected supply chains
- New consumer trend in Asia
- The rise of direct to consumer
- Technology Investments
VP Global Supply Chain Management
09:30
Enabling efficiency & growth of cross-border e-commerce operations
- Challenges and latest trends of cross border e-commerce business in Asia
- Customer experience and inventory consolidation
- Cross border e-commerce business in Asia duties and taxes, free trade agreements
- Evaluating cross-border ecommerce logistics costs
- Full service fulfillment partner
Supply Chain Management,e-commerce
10:00
PANEL DISCUSSION:
The future of retail supply chains
- Sustainability, agility and resiliency: Integrating AI, ML, advanced analytics and visualisation to arrive prepared
- Accelerating digital transformation: Visibility for retail SCM
- Balancing costs, improve customer experience through effective retail SCM
- The importance of demand planning, visibility, data lakes
- How to approach customer intelligence to drive growth?
E-commerce1|Retail1|Auto1|3PL1
Open for Sponsor
10:40
Networking Coffee Break
11:10
Continued challenges and solutions for the cold chain logistics
3PL
11:40
PANEL DISCUSSION: Enhancing retail logistics and supply chain efficiency through technology upgrade
- Digital Technologies and Solutions:AI&ML,data analysis,digital twins,IoT,real-time transportation visibility
- Intelligent warehousing, distribution, and inventory management
- Case Studies:Technology upgrades in the retail industry that have led to significant improvements in logistics and supply chain efficiency
- Opportunities and challenges of implementing technology upgrades in the retail industry
E-commerce1|Retail1|Auto1|3PL1
Open for Sponsor
12:20
Networking Luncheon
Session TWO: Warehouse Automation& Delivery
14:00
Warehouse innovation:Realize the logistics potential
Supply Chain Management,Retail industry
14:30
Using automation to define the future of supply chain
Supply Chain ,E-commerce company
15:00
Successful implementation of smart warehousing in e-commerce logistics
Logistics & Warehouse
15:30
Networking Coffee Break
16:00
PANEL DISCUSSION:
The future of delivery and postal services through digital transformation
- Improving customer experience: A logistics & retail perspective
- Optimizing last-mile delivery through digital technologies
- Enhancing supply chain visibility and resilience through automation and data analytics
- New business models and cost optimization through technology
- How to enable a connected logistics ecosystem through collaboration & data?
Retail Company1|E-commerce company1|3PL1|Logistics &Warehouse1
Open for Sponsor
16:40
Packaging in fresh produce supply chains in Southeast Asia
Open for Sponsor
17:10
Enable a connected logistics ecosystem through collaboration & data
Open for Sponsor
17:40
Closing Remark and close of conference
Closing Remark and close of conference
SEPTEMBER 15, 2023
Held in parallel with SMART SUPPLY CHAIN and Logistics Innovation Strategic
Conference, SSCL ASIA 2023 is the must-attend Technical Conference that is exclusively
dedicated to discussing advanced technologies for the whole Nuclear industry.
DAY TWO 15 SEPTEMBER 2023 SUB-FORUM2 RETAIL SUPPLY CHAIN & LOGISTCS
Retail Supply Chains|Digitization in Retail Logistics|Cross-border E-Commerce|Retail Logistics Upgrade|Warehouse Automation|Packaging|Delivery and Postal Services|Connected Logistics Ecosystem
08:00
08:50
Registration & Morning Tea
Welcome & Chairperson’s Opening Address
Session ONE: Retail Supply Chain Innovation
09:00
Digitization in retail logistics: Navigating challenges and embracing opportunities
- The emergence of smart and connected supply chains
- New consumer trend in Asia
- The rise of direct to consumer
- Technology Investments
VP Global Supply Chain Management
09:30
Enabling efficiency & growth of cross-border e-commerce operations
- Challenges and latest trends of cross border e-commerce business in Asia
- Customer experience and inventory consolidation
- Cross border e-commerce business in Asia duties and taxes, free trade agreements
- Evaluating cross-border ecommerce logistics costs
- Full service fulfillment partner
Supply Chain Management,e-commerce
10:00
PANEL DISCUSSION:
The future of retail supply chains
- Sustainability, agility and resiliency: Integrating AI, ML, advanced analytics and visualisation to arrive prepared
- Accelerating digital transformation: Visibility for retail SCM
- Balancing costs, improve customer experience through effective retail SCM
- The importance of demand planning, visibility, data lakes
- How to approach customer intelligence to drive growth?
E-commerce1|Retail1|Auto1|3PL1
Open for Sponsor
10:40
Networking Coffee Break
11:10
Continued challenges and solutions for the cold chain logistics
3PL
11:40
PANEL DISCUSSION: Enhancing retail logistics and supply chain efficiency through technology upgrade
- Digital Technologies and Solutions:AI&ML,data analysis,digital twins,IoT,real-time transportation visibility
- Intelligent warehousing, distribution, and inventory management
- Case Studies:Technology upgrades in the retail industry that have led to significant improvements in logistics and supply chain efficiency
- Opportunities and challenges of implementing technology upgrades in the retail industry
E-commerce1|Retail1|Auto1|3PL1
Open for Sponsor
12:20
Networking Luncheon
Session TWO: Warehouse Automation& Delivery
14:00
Warehouse innovation:Realize the logistics potential
Supply Chain Management,Retail industry
14:30
Using automation to define the future of supply chain
Supply Chain ,E-commerce company
15:00
Successful implementation of smart warehousing in e-commerce logistics
Logistics & Warehouse
15:30
Networking Coffee Break
16:00
PANEL DISCUSSION:
The future of delivery and postal services through digital transformation
- Improving customer experience: A logistics & retail perspective
- Optimizing last-mile delivery through digital technologies
- Enhancing supply chain visibility and resilience through automation and data analytics
- New business models and cost optimization through technology
- How to enable a connected logistics ecosystem through collaboration & data?
Retail Company1|E-commerce company1|3PL1|Logistics &Warehouse1
Open for Sponsor
16:40
Packaging in fresh produce supply chains in Southeast Asia
Open for Sponsor
17:10
Enable a connected logistics ecosystem through collaboration & data
Open for Sponsor
17:40
Closing Remark and close of conference
Closing Remark and close of conference
