DAY ONE Main Forum | Vietnam Insurance Leadership Summit
08:00
Registration and Morning Tea
08:50
Opening and Chairman’s Welcome Address
Session 1 | Policy, Regulation & Market Outlook
09:00
Vietnam’s Insurance Regulatory Reform and Innovation Sandbox
09:25
Vietnam’s Insurance Market Trends: Investment and Growth Outlook
09:50
Panel Discussion：Innovation Meets Regulation: Building a Future-Ready Insurance Market for Vietnam
10:30
Networking Coffee Break
Session 2 | Leadership Dialogue: Shaping Vietnam’s Future Insurance Landscape
11:00
Next-Gen Growth: Expanding Insurance Access Through Digital Channels
11:25
From Product Seller to Service Partner: Rethinking the Insurance Relationship
11:50
CXO Panel: Leadership Vision: Building Vietnam’s Next-Gen Insurance Champions
12:30
Networking luncheon
Session 3 | The Digital Leap: From Legacy to Innovation
14:00
Panel Discussion: Re-architecting Insurance from the Inside Out
14:40
Core Modernization in Action: Transforming from Monolith to Modular
15:05
Seamless Integration: Next-Gen Cloud Solutions Across the Insurance Ecosystem
15:30
Networking Coffee Break
Session 4 | Ecosystem Play: Partnerships, Platforms & Embedded Insurance
16:00
Panel Discussion: From Silos to Synergy – Building Vietnam’s Insurance Ecosystem
16:50
From Channel to Ecosystem: Unlocking Growth via Embedded Distribution
17:20
Platform Power: Insurance Integration in Superapps and Wallets
17:50
InsurInnovator Connect Vietnam Awards Ceremony 2025
DAY TWO TRACK A | Tech, Transformation & Operational Excellence
08:00
Registration and Morning Tea
08:50
Opening and Chairman’s Welcome Address
Session 1 | Modernizing IT Infrastructure for Scalable Growth
09:00
From Legacy to Cloud: Vietnam’s Infrastructure Leap Forward
09:25
Building a Digital Foundation: Platform Architecture and Microservices
09:50
Panel Discussion: From Legacy to Digital: The Best Way forward for Core Infrastructure Transformation
10:30
Networking Coffee Break
Session 2 | Data-Driven Organization
11:00
Panel Discussion: Operationalizing Data for Competitive Advantage
11:40
Data Strategy: Moving from Siloed Insights to Unified Intelligence
12:05
Unlocking the Value of Data Across the Insurance Value Chain
12:30
Networking luncheon
Session 3 | The Rapid Rise of AI in Insurance Operations
14:00
Panel Discussion: AI in Action: Embedding Intelligence into Vietnam’s Insurance Operations
14:40
Disruptive Technologies: Enhancing Current Models Meeting Future Needs
15:05
GenAI for Operations: Use Cases, Risks, and Realities
15:30
Networking Coffee Break
Session 4 | Data Protection & Cybersecurity Readiness
16:00
Panel Discussion: Cyber Resilience for a Digital Insurance Future
16:40
Securing Digital Channels and Embedded Ecosystems
17:05
Cyber Risk & Compliance in Vietnam’s Insurance Sector
17:30
Closing Remark and Close of Conference
DAY TWO TRACK B | Health, Life & Customer Centricity
08:00
Registration and Morning Tea
08:50
Opening and Chairman’s Welcome Address
Session 1 | Life & Health Insurance Reform: Policy, Trust, and Innovation
09:00
Regulatory Reset for Life & Health Insurance in Vietnam
09:25
Modern Protection for a Changing Vietnam: Product Innovation in Life & Health
09:50
Panel Discussion: The Future of Protection in Vietnam
10:30
Networking coffee break
Session 2 | Digital Health Ecosystems
11:00
Panel Discussion: Reimagining Health Insurance for the Ecosystem Economy
11:40
Case Study: Patient-centric Approaches in Insurance Verification
12:05
Enhancing Patient Experience Through Digital & Mobile Health Innovation
12:30
Networking luncheon
Session 3 | Predictive Analytics in Risk Management
14:00
Panel Discussion: Turning Claims into a Strategic Advantage
14:40
Smarter Risk Selection: Predictive Underwriting in the New Era
15:05
Healthcare & Medical Claims Processing & Automation
15:30
Networking Coffee Break
Session 4 | Customer Experience & Digital Engagement
16:00
Panel Discussion: Building Customer-Centered Digital Experiences in Insurance
16:40
The Evolution of Digital Direct Distribution
17:05
Next-Gen Engagement: From Chatbots to Intelligent CX Platforms
17:30
Closing Remark and Close of Conference
