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In the past decade, driven by both policy and market, China's commercial health insurance market has experienced rapid development. China's aging population, the rise of the middle class and the awakening of national health awareness will bring a broader market space for health insurance, and health insurance will gradually play a more important role in the reform of the medical system. At the same time, customer preferences are becoming clearer, and the need for omni-channel services for health management is becoming more prominent. At present, China's commercial health insurance market has entered a stage of increasingly fierce competition. With the emergence of “Million Medical” insurance and the competition of critical illness insurance, companies have flooded into the market, and price competition has intensified. The health insurance products of various companies have a high degree of homogeneity. The industry faces many challenges.
With the introduction of data compliance regulatory requirements and the dynamic changes in the industry, the industry reshaping trend will require flexibility to ensure implementation. As important players in the health insurance industry, insurers recognize the importance of rapid response.Exploring how to promote health insurance ecosystems, and striving towards an integrated customer experience has become a strategic path for more and more health insurance companies. China Health Insurance Ecosystems and Customer Experience Conference & EXPO 2022 aims to promote the joint establishment of a new customer-centric health management ecosystem which will gather 500+ Top talents from insurers, reinsurers, government®ulatory,insurance brokers,insurtech,insurance ecosystem partners, investors,IT vendor market ,research and consulting institutions to jointly discuss the development trends of the health insurance market, the way for insurance companies to develop health management systems, innovation of distributed business models, application of insurtech, the process and standards of health insurance management, how to coordinate multi-party cooperation and benefit distribution, and the new ecology of health management other topics. |
· | OPERATIONAL STRATEGY |
√ | The development trend of servitization,precision,platformization,intelligent in health insurance |
√ | How insurers can participate in the rapidly evolving life and health ecosystem |
√ | The reshaping of health insurance by new technologies and establishment of healthcare ecosystem |
√ | Innovation of distributed business model |
√ | A closed-loop ecosystem of "blockchain + insurance + medical health + pension services" in the age of longevity in an aging society |
√ | Huimin Insurance 2.0: Development tendency of urban customized commercial supplementary medical insurance |
√ | Regulatory Compliance challenge and driver to Insurers’ Growth |
√ | How MGA enables health insurance value chain? |
√ | How to gradually build an efficient health maintenance system |
√ | Cross-border medical health management and insurance service platform |
√ | Innovative integration of "Internet medical care + insurance technology" |
√ | How will the product structure change when the disease insurance leaves the high-speed zone? |
√ | How to break through the bottleneck of product homogeneity? |
√ | Pricing strategy of health insurance products and exploration of long-term medical insurance |
√ | Health insurance customer inventory and incremental operations |
√ | How to enhance customer experience through multi-dimensional linkage of technology, channels, products, and scenarios? |
· | TECH TRENDS |
√ | Open insurance and the API economy |
√ | Risk management with data analytics and AI |
√ | Automated underwriting and real-time claims processing |
√ | Wearable telemedicine health monitoring systems |
√ | RPA+AI: complete claims processing faster and improve fraud detection |
√ | Data and AI-powered underwriting |
√ | Chatbots & AI: what automation can insurers implement to serve the customer better |
√ | Multi-party trusted computing decodes data "islands" |
√ | Data privacy and cyber security |
√ | Insurance risk control blockchain platform |
√ | Insurance blockchain anti-fraud solution |
√ | Cross-border data fusion secure computing |
√ | Future world where medical metaverse and virtual reality coexist |
√ | More Hot Topics… |
√ | TOP health insurance industry conference in China |
√ | BENCHMARK your digital insurance roadmap alongside your competitors |
√ | UNDERSTAND how insurance companies are implementing insurtech and what they have learnt so far |
√ | CASE STUDIES from the key companies innovating in health insurance business cooperation |
√ | MEET InsurTech entrepreneurs and investors, discuss their latest innovations |
√ | BUILD YOUR NETWORK of innovators in insurance, discuss their challenges and share ideas |
√ | GET YOUR DATA INSIGHTS from the experts that are thought leaders in insurance |
√ | QUESTION AND DEBATE with the speakers and get the latest insights |
By Segment |
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Government/Regulator | ![]() |
IT/Software | |
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Insurer/reinsurer | ![]() |
Big Data/Data Analytics | |
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Broker/Agency | ![]() |
AI/Machine Learning | |
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PBM/TPA | ![]() |
Cloud | |
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Healthcare Organization | ![]() |
Blockchain | |
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Health Management | ![]() |
Cyber Security/Data Protection/Anti-Fraud | |
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Telehealth | ![]() |
Association/Society | |
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IoT/Wearables | ![]() |
R&D | |
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Genetic Testing | ![]() |
Startup | |
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Consultancy | ![]() |
Others |
By Division |
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CEO/CMO/CIO/CTO/CDO/COO/MD/etc | ![]() |
Underwriting | |
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Health Insurance | ![]() |
Risk Management | |
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Strategy/Innovation | ![]() |
Claims & Anti-Fraud | |
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Data Science & IT | ![]() |
Customer Services/Call Center | |
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Actuary & Pricing | ![]() |
Data Center/Analytics | |
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Marketing | ![]() |
Medical/Road Rescue | |
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Sales/Distribution | ![]() |
Others |
CONTACT US: |
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Allen LAU Mob: + 86 130 3216 7773 Wechat: 434371151 Email: allenlau@szwgroup.com |
Winson YI Tel: +86 21 5830 0710 ext 8110 Mob: +86 176 0217 8234(同微信) Email: winsonyi@szwgroup.com |
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SPONSORSHIP AND EXHIBITION OPPORTUNITIES PLEASE CONTACT
Allen Lau | Mob: +86 13032167773 | Email: allenlau@szwgroup.com